RankSurge FAQ

Yes. Core stat lookups on RankSurge are free and will stay free. You can search players and open their profiles without paying or creating an account. If we add optional extras later, they will sit on top of the free tier rather than replacing it, and we will say clearly what is free and what is not before you ever see a price.

RankSurge is built for eight games: Valorant, League of Legends, Counter-Strike 2, Dota 2, Deadlock, Destiny 2, Marvel Rivals and Overwatch 2. Lookups are rolling out in phases. Deadlock, Counter-Strike 2, Dota 2 and Destiny 2 are live now, along with the Destiny 2 vault manager. Marvel Rivals lookups open only if NetEase offers an official data source; until then its hub covers ranks and guides. League of Legends and Valorant follow once Riot approves our production API key, and Overwatch 2 comes last. Each game has its own hub page.

No. RankSurge is an independent fan-made stats site. We are not affiliated with, endorsed by, or sponsored by Riot Games, Valve, Bungie, NetEase or Blizzard, and we do not use their logos to suggest a partnership. Game names are trademarks of their owners and are used only to describe which games our stats cover. We follow each publisher's developer policies for the data we display.

Yes, for Deadlock, Counter-Strike 2, Dota 2 and Destiny 2. Pick the game on the Player Lookup page and enter a Steam name or profile link for Deadlock, CS2 or Dota 2, or a Bungie Name for Destiny 2. Destiny 2 players can also sign in with Bungie to see their own Guardian and manage their vault. League of Legends and Valorant follow after Riot's production key approval, and Overwatch 2 comes last. Marvel Rivals lookups open only if NetEase offers an official data source. Join the email list to hear the day your game goes live.

We use official developer APIs wherever they exist: the Bungie API for Destiny 2, and the Riot Games API for League of Legends and Valorant. Counter-Strike 2, Dota 2 and Deadlock do not have full official stat APIs, so we use established community sources: Leetify for CS2, OpenDota for Dota 2 and deadlock-api.com for Deadlock. Overwatch 2 stats will come from players' public career profiles. Each game page names its source.

Riot's developer policy says Valorant apps must ask players to opt in before their data is shown, using the official Riot Sign On flow. So Valorant stats on RankSurge will only appear for players who sign in with Riot and agree to share them. Linking makes your match data public on RankSurge, and we will tell you that before you confirm. Players who have not opted in will not be searchable.

Stats load from the source API when you open a profile, so you see the most recent data that source has published. How quickly new matches appear depends on the game's data source: official APIs often publish results soon after a match ends, while community sources can lag longer. If a match is missing, wait a few minutes and open the profile again.

The most common reasons are privacy settings, opt-in rules and new accounts. Private profiles, such as private Steam game details or a hidden Overwatch 2 career profile, cannot be read, and Destiny 2 players can hide their activity history in Bungie.net privacy settings. Valorant profiles will only appear after you sign in with Riot and opt in. Brand-new accounts may have no ranked matches yet. Check your spelling and tag, then try again.

No. Riot's policies prohibit MMR and ELO calculators for its games, so we show official ranks, not a guessed hidden rating. We also do not offer pre-match lobby scouting or live in-game overlays. RankSurge is built for reviewing your own matches between games, finding patterns, and improving, which is the kind of reflection Riot's policy explicitly allows.

Never. RankSurge will never ask for your game password, and you should never type it into any stats site. When you link an account, such as Destiny 2 through Bungie today or Valorant through Riot later, you sign in on the publisher's own official page using OAuth. We only receive a permission token for the data you approve, and you can revoke that access from your publisher account settings at any time.

No. RankSurge is a web app that runs in your browser, not a program installed on your PC. There is no overlay, no Overwolf, and nothing that hooks into your game client, so it cannot affect your frame rate, input latency or anti-cheat. Open it on a second monitor, your phone, or after your session. Close the tab and it is gone.

You must be at least 13 years old to sign up for RankSurge emails or create an account. Looking up public stats does not require signing up. If you are under 13, please do not submit your email address. If we learn that someone under 13 has signed up, we will delete their information. Some games and publishers set their own age rules, which also apply.

Every RankSurge email has an unsubscribe link at the bottom, and one click removes you from the list. To delete your account or any data we hold, email sales@ranksurge.games or use the contact page and ask for deletion; we will confirm once it is done. If you linked a game account, you can also revoke our access from the publisher's connected-apps settings, which stops any further data sharing.

Use the form on our contact page at /pages/contact, or email sales@ranksurge.games. Tell us which game, region and player name you are asking about if it is a stats question, since that helps us check the right source. We read every message, including bug reports, data corrections, feature ideas and privacy or deletion requests.